1. Order Processing Time

• Orders are processed within 1–3 business days after payment confirmation.

• Orders are not processed on Sundays or public holidays.

• You will receive an order confirmation via email or SMS once your order is successfully placed.

If there are delays due to high order volume or unforeseen circumstances, we will notify you promptly.

2. Shipping Time

Estimated delivery timelines:

• Within India: 3–7 business days

• Remote Areas: 5–10 business days

• International Shipping (if applicable): 7–21 business days

Delivery times are estimates and may vary depending on courier service, location, and external factors.

3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout.

• Free shipping may be offered on selected products or promotional offers.

• Additional charges may apply for express delivery.

4. Order Tracking

Once your order is shipped, you will receive:

• A shipping confirmation email

• Tracking details (if available)

You can track your shipment through the courier partner’s website.

5. Delays & Delivery Issues

We are not responsible for delays caused by:

• Courier service disruptions

• Incorrect shipping address provided by the customer

• Natural disasters or force majeure events

If your order is delayed beyond the estimated delivery time, please contact us.

6. Incorrect or Damaged Items

If you receive:

• A damaged product

• An incorrect item

• A missing item

Please notify us within 48 hours of delivery with:

• Order number

• Photos (if applicable)

• Description of the issue

We will review the request and provide a replacement or appropriate resolution.

7. Shipping Address Responsibility

Customers are responsible for providing accurate shipping information.

We are not liable for orders delivered to incorrect addresses provided at checkout.